How to Buy a Mattress Online

As always, this post is NOT sponsored by Amerisleep. My new mattress? It was bought with my own, hard-earned money, unlike the ones on some of the other "impartial" review sites.

 Amerisleep has started a new referral program. If you order your mattress through my link, you'll save an additional $50 on top of other discounts and specials!

Company is coming for the holidays and you've cleaned your house top to bottom, especially the guest bedroom, which you've thoughtfully stocked with fresh flowers, a local travel guide, and cozy slippers. You're ready! Except...there's this nagging feeling you can't quite shake, an inkling your guests aren't going to be as happy with their accommodations as you've hoped. Could it be that beneath those fluffy extra towels and organic duvet, there lurks a dreaded, musty

DECADES OLD SPRING MATTRESS?
(Eeep!)

I've been there. Your own mattress is uncomfortable, suffering from taco-syndrome, so you buy a cushy new one and banish the mattress reject to the guest room. "No one ever sleeps in there anyway," you say. But then your in-laws, the ones with the already bad backs and harsh words for everything you do, announce they're staying for a week. They are going to judge the heck out of that old reject mattress.

They are going to judge the heck out of you. And they're going to tell everyone! Aaaaand, thanks to a lack of sleep, they are both going to be extra, extra crabby.

Okay, perhaps I'm being a bit dramatic (it's fun!) and your guests will be perfectly happy with whatever you provide. It's not too late to upgrade your mattress situation though.

Best of all? 

You don't have to lug your new mattress across icy roads, fighting off holiday shoppers and crazy traffic the entire way home!

No, wait. I have an even better "best of all":

This time of year, all the best mattress choices are on CLEARANCE!
(I love that word. Don't you?)


Step #1
Decide what kind of mattress you're looking for.

Investing in a new mattress is a long-term decision. Do you want one that's soft, like sinking into a warm cinnamon roll, or one so firm it's like you wrapped a board in padding, then removed the padding because it made it too plush? Or are you (most likely) hoping to find a mattress somewhere in between these extremes?

Although it may sound counter-intuitive, a good way to start your online mattress search is to visit an actual mattress store. This way, you can test a variety of mattresses to determine your preferred level of firmness.

Just try not to get the poor salesperson's hopes too high.

Step #2
Research mattress reviews online.

Sexy Nerd and I could have saved about $1,500 if we'd been more careful with our first mattress purchase. But we were young and naive! We went to the store, the salesman told us the Simmons Beautyrest was a good mattress, and we bought it. A few months later, our "good mattress" was falling apart, complete with two pits for us to climb out of each morning. Had we done our research beforehand, we would have seen the dozens (hundreds? thousands?) of scathing Simmons Beautyrest reviews online, many complaining of the same problems we were having.

Step #3
Look up warranty information - and make sure the company honors it.

Our defective Simmons Beautyrest was under warranty and, at only a few months old, exchanging it should have been no problem at all, right? Sigh. A salesman from the mattress store came to our house and admitted our mattress was even worse than others he had seen. He said it wouldn't be difficult to get us a new mattress. Oh, except that our mattress wasn't quite as clean as when we purchased it brand new. What did that matter, right? The problem had nothing to do with cleanliness and all they were going to do was throw it away. Still, he insisted they could not honor the warranty unless it was clean. 

You can bet Sexy Nerd and I spent the next week scrubbing, vacuuming, and shampooing that mattress to better-than-new condition. It was exhausting and we may have exposed ourselves to a couple carcinogens. It was also somewhat expensive (nothing compared to a useless $1,500 mattress, but still) though completely worthwhile to have the warranty honored. The mattress man returned. He inspected our mattress again. Guess what?
On one of the corners, the fabric was scuffed. It must have happened when the mattress was delivered.

Warranty DENIED.

Step #4
Make sure you're allowed to try your new mattress risk-free.

When I purchased our replacement mattress, I was understandably fed up with going the traditional route. Still, making such a large purchase online, sight-unseen, seemed like a gamble. I'm so glad I took it though! What helped me make the right decision? The mattress I ordered had a no-risk guarantee, giving me the peace of mind to try it for several nights (several months, actually, which I thought was amazing) and return it for a full refund if we didn't like it.

Step #5
Enjoy your comfy new mattress!

My favorite part of the online mattress buying experience is when your new mattress is delivered directly to your door, all at no additional cost. Actually, in the case of buying a new memory foam mattress, my favorite part (my favorite favorite) is when you unwrap the mattress and watch it expand. It's a blast!
 
For some reason, this scared the heck out of our dogs.

Curious about our mail-order mattress? Here's my Amerisleep review.
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