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Ever Have One Of Those Days At Work? Part 2 of 2

*If you missed the previous post, please scroll down and read it 1st, so that you will fully understand what a crazy, wacky, insane, nutty, irrational, kooky, lying, psychotic bee-atch I am writing about!
 
The dentist ended up calling and speaking to mom. She answered every little question mom could think of. If this post were about rational people, this would be the end of my little story. After all, you wouldn't take your child back to a dentist you don't trust, right? I wouldn't even bring my dogs to a veterinarian if I wasn't 100% comfortable with them. But, as noted above, this particular post is about a *!#%^, so of course the fun kept going. Mom brought the child back for the next appointment. Our office had had enough nonsense, so we made it a point to be extra clear about everything. An impression would be taken for an appliance, which we would receive back from the lab in about 2 weeks, and the copay would be $79. It seemed to sink in. The assistant came up after taking the impression to let mom know when to schedule the next appointment. Mom was baffled by the concept of the appliance (it all supposedly made sense to her 20 minutes ago!) The assistant resorted to DRAWING MOM A PICTURE detailing the appliance/where it goes/how it works/why it's needed and even told her about how she'd had the same thing when she was a child. Mom was still confused and said she felt pressured and didn't think she wanted the appliance any more. 

Then why the hell did you come into our office today to have an impression made?!?

Wrapping up my story, mom would only pay $73, not $79, because "they told me it was $73" (I heard them tell you $79! It's right there on the chart. $79! $79! $79!!!) I told mom to have a seat in the waiting room and her child will be right out, to which she replied, "where is my child?". Before leaving, she told me that our office is "shady". We're shady?!? Despite all this, she says she will be returning in 2 weeks and again this summer for her child's check-up. 

Oooooooooooooh! 

 
Here's an old group photo from when my boss threw me a surprise bridal shower. Do any of these ladies look "shady"? NO!

Comments

  1. Ok honestly? I think there is something wrong with this woman. Seriously. Next time -- get everything in writing!

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  2. lol. Ok so wouldn't the office be boring without the crazy mom or the kid that you sent to brush and his teeth only to return and have them look exactly the same? ha ha

    ReplyDelete
  3. Very interesting posts and fresh perspective from the dentist's office. In a very warped way, this @*%@$ individual is a skilled communicator and the outcome will depend on who has the most endurance!

    Thanks so much for stopping by and leaving such a nice comment!

    ReplyDelete
  4. Wow! And just WOW! Some people are just so freakikng lame! I don't know HOW you kept your cool, 'cause I really might have lost my you know what on that idiot!

    ReplyDelete
  5. You all look a bit unscrupulous to me.. lol. It sounds like that lady has mental issues.. like porch lights on but no ones home..

    ReplyDelete
  6. You should sue the asshat for the dangerously high blood pressure she's inducing in you AND your readers. So I hope you're happy -- I had to come check out your blog and now I have to put you on my blogroll even though my blogroll is already dangerously unwieldy and threatening my family's health and safety. Truthfully, I didn't even need to read the blog -- I looked at your profile and you had me at David Sedaris.

    ReplyDelete
  7. LOL! I'm glad the likes of you aren't working on my child (extreme sarcasm).

    What's wrong with people? I guess there are just some people out there who are totally crazy!

    Sorry that you had to deal with that. Unfortunately, she's returning. Yikes!

    ReplyDelete
  8. That's bizarre, and horrible. I feel so sorry for her child :(

    ReplyDelete
  9. I don't see any shady people in your photo. It looks like a fun group. Goodness, I hope most of your patients are more enjoyable.

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  10. Sometimes people can be so weird/unpredictable!! I hope the rest of their visits go well for you (or at the very least, less stressful than the last two!).

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  11. oh my gosh, I hear you!! i used to work for a newspaper and I cannot TELL you the ridiculous things people used to call and say to me. People would tell me in all honesty that the president of the United States himself had come over to their house and killed their dogs etc etc. I wonder who annoys THOSE people, right???

    ReplyDelete
  12. Here from Lady Bloggers Social Tea Party!

    This comment is for post part 1 and 2... Ummm... Wow. I have encountered a lot of people that have this same mentality. You know what they say. "You can't fix stupid!" Honestly, I can't help but feel sorry for them.

    You're a sweetheart for not kicking this woman right out of your office!

    ReplyDelete
  13. Any job that requires dealing with people like that and insurance companies should put you up for sainthood! Hopefully they're not all like that!
    Love your blog!

    ReplyDelete
  14. Oh my goodness. Oh yes all shady, that is shading from the sun ... hehe :).

    I put your button up, too cute :)

    ReplyDelete

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