Skip to main content

Doggy Day Job?

At work a while back, I needed to access an old Qwest bill. However, the Qwest website was turning what I'd expected to be a simple task into a major chore. I selected the button marked ONLINE CHAT and was pleased to be instantly connected. To prove I was indeed the account owner, I told the representative my name, account number, and billing zip code, as requested. Okay, truth be told, my boss is the account holder, and I provided all of their information. It's part of the job! A few minutes passed.
"To verify your identity, what is the answer to your secret account question?"

Ummm...my what? Usually, I'm asked a specific question, such as the street you (my boss) grew up on. I inquired as to what the secret account question was. Another pause.

"If you cannot answer your secret account question, instructions for resetting your online password can be mailed to you."

I asked again WHAT IS THE QUESTION?! I was sure I could answer the question, if only I knew what it was. I'd expected this to be easy, but now we were almost 10 minutes in. I just needed an old bill!

No response. I wrote a few common question/answer combinations that I thought it might be. Mother's maiden name. Favorite flower. Make and model of first car. I know my boss waaay too well. More waiting for the Qwest representative. Finally, they replied.

"It appears that this account has not been set up with a security question."

I wasn't at home during this online chat session. Is this what Biscuit does all day? It's the best explanation I can come up with.

Popular posts from this blog

Cake Mix Pancakes

This reader-favorite recipe is *almost* as popular as my Cake Mix Cookie Bars recipe .  When making Cake Mix pancakes , the scrumptious possibilities are endless. Red Velvet cake mix pancakes. Chocolate cake mix pancakes. Butter Pecan cake mix pancakes. Funfetti cake mix pancakes. (Yes, Funfetti cake mix pancakes!) With this 2-ingredient recipe, you can turn your favorite cake mix into your favorite pancakes. Pancake making at its finest. Cake Mix Pancakes Personally, I think my funny napkin is the icing on the (pan)cake. It's Sunday morning and you're planning to do all the things today - scrub those grody baseboards, polish your quartz countertop that was supposed to be low maintenance but actually isn't at all, sort through the disaster that is the freezer.  While on your superhuman kick, you think I'm going to make my family pancakes for breakfast. Not just any pancakes - the best pancakes ever. I may even serve them as breakfast in bed! You pu

Chemical Peel Before & After

This article has been updated! My new chemical peel post, which includes pricing, Jessner peel before and after photos, product recommendations, and a helpful timeline for scheduling your treatments, is at the bottom. My original Jessner peel post (one of the most popular on my site of all time) is at the beginning. Original Chemical Peel Article Considering a chemical peel? I recently underwent my first Jessner peel and thought I'd share my results, post a Jessner peel review, and answer some frequently asked chemical peel questions. (I'm guessing that "Does a chemical peel hurt?" is a biggie!) I'd been planning to order an over-the-counter peel when we were in Iceland , but my computer led me a different direction. I decided to do this on a whim after Groupon greeted me one morning with a great $40 chemical peel deal. Now, I can read your mind. You just gasped in horror and thought  You trusted your face to a  discount  chemical peel?!  You're wondering w

How to Move a Mattress

My site is popular for reviewing memory foam mattresses. With today's bed-in-a-box options lasting much longer than the traditional 7 years of a spring mattress, there's a good chance you'll eventually need to move one. But how? This is  how to move a mattress  without damaging it - even by yourself!  When we were faced with the challenge of moving our beloved Amerisleep AS3  to our new home, it seemed like my readers would enjoy the details. This handy tip should work for any memory foam bed, including Casper, Leesa, and Nectar.  I'm happy to report there is an extremely simple way to do it. Apartment and dorm dwellers rejoice! How to Move a Mattress At first, I wasn't sure how to move our king-size mattress down a flight of stairs. It's a problem we've dreaded solving ever since we made the decision to build a new house.  The answer? It was right in the back of our truck.  Ratchet straps . This solution could also serve as a 'How To' for returning

Reuzel: Grooming Tonic Industry Review

I'm looking out for you, my bloggy friends. At my last haircut, the hairdresser shared his favorite hair product of all time, REUZEL (which I'd never heard of), with me and I had enough sense to get the details to share with you. He didn't even have a bottle of it to sell me. It was a genuine, honest review. Also, are they still called hairdressers? Is this the equivalent of calling your flight attendant a stewardess? Stylist? Barber? Reuzel  Grooming Tonic Review You know those men who have the softest, most perfect hair and it seems so unfair because most men don't even care about their hair? (Or so they say.) I think this is their secret. While you're here, be sure to read my  funny haircut story . Geez, I'm awkward. The fact that I was brave enough to ask to take this photo at the salon is proof I love my blog readers. Never heard of it? That's probably because Reuzel Grooming Tonic is marketed toward men. From reading their endless 5-star reviews, men

10 Canned Cinnamon Roll Hacks

You're in for a treat. Today I'm sharing my best canned cinnamon roll hacks and improvements for turning store-bought cinnamon rolls, like the Pillsbury Grands ones or even the store brand, into something special.  Dry cinnamon rolls? No thank you. They need to be OOEY and GOOEY. That's just Cinnamon Roll 101. All of these ideas keep Pillsbury canned cinnamon rolls soft, company-worthy, and delicious. These are also great for taking homemade cinnamon rolls up a notch, but what a pain that is. With these better-than-homemade canned cinnamon roll hacks, you'll never bother to bake them from scratch again. Test out some of these ideas tomorrow. Won't it be nice to dig into a mouthwatering cinnamon roll for breakfast? You can't get a better start to your day than that. Canned Cinnamon Roll Hacks Actually, make that 11 easy ways to improve store-bought cinnamon rolls: you can top them with homemade coffee whipped cream . Yum! Nope, make that 12 canned cinnam

Sending NAKED Emails

Although SN and I started out in a long-distance relationship, with me in New Mexico and him in Michigan, drinking that famous Flint water, we haven't spent much time apart since before our wedding 6 years ago, when I took a family reunion trip to the Seychelles and Paris without him. (He "had to work", but I think the idea of 3 weeks nonstop with my mom terrified him. To be fair, it was pretty scary!) Now, he has been gone on a business trip for nearly 2 weeks and I'm kinda starting to miss him. He says he misses me too. So, I decided to have some fun and send him the following email: Subject: Here are some NAKED photos for you Message: Be sure to delete these after you look at them. The photos, one titled "hubba hubba" and the other "you know you love it": "I ain't afraid to show it, show it, show it, show it." "I'm sexy and I know it." Yep, that is a 100% collar-free, naked Pica . Sexy Nerd&#

Oatmeal with Quinoa

*Do not add chia seeds - see note at the end of this recipe. In response to my popular Instant Pot Explosion blog post, I've had a few blog readers ask for my oatmeal with quinoa recipe, which is made in the Instant Pot. This seems a bit odd...you guys aren't trying to recreate that gooey mess in your own kitchens, right?  My recipe does make delicious, foolproof Instant Pot oatmeal. It's only for patient people though. Whatever you do, do not manually release the pressure valve at the end of the cooking cycle! This recipe is also great in a Crock Pot, though that method takes longer. I like to set the temperature to Low before bed. What a hearty, indulgent breakfast to wake up to!  I've been cooking up batches of my Oatmeal with Quinoa for years, long before I'd heard of the Instant Pot, and have even gifted the dry ingredients to health-conscious friends and family, who've suggested I sell this. Shark Tank, here I come! Oatmeal with Quinoa Featured

3 Minute Toaster/Convection Oven Smores

These are perfect when you're craving a quick, sugary treat. They work equally well in a toaster oven and a convection oven. Best of all, compared to eating an entire bag of Oreos (something I have never  done), they're quite healthy. What's that, you say? You already know how to make s'mores in the toaster oven? Well then, sit back and enjoy the ooey-gooey marshmallowy photos. (And if you're someone who works with me, please keep the "I've seen her polish off an entire bag of Oreo cookies" nonsense to yourself.)  Step 1: Put desired amount of graham crackers on a toaster oven/convection oven-safe pan.   Looks like it's time to clean this pan, Sexy Nerd Optional 1st step, which is Sexy Nerd's favorite: Spread peanut butter on each graham cracker (I'm not much of a peanut butter fan - WHAT?!? - so I skip this step.) Cover with yummy marshmallows. Top with chocolate chips. Place in the toaster o

Dental Memes

As the manager of two successful dental offices, my favorite memes are ones I can share with my dentistry dream team.  Happy Team = Living the Dream! You don't have to work in dentistry to enjoy these. After all, everyone is a dental patient. You have visited the dentist within at least the year...right? (No guilt if you haven't! I've scheduled patients who haven't seen a dentist since the 1970s. Dentists, dental assistants, dental hygienists, and dental administrators have seen it all. We love this field because we love helping our patients. It's never too late to get back on track!) Funny Memes for Dentists Reminder: National Dentist's Appreciation Day is March 6th! Funny Memes for Dental Hygienists Reminder: National Dental Hygienist Appreciation Week is always the 2nd week of April! Funny Memes for Dental Assistants Reminder: National Dental Assistant Appreciation Week is always the 2nd week of March! Funny Memes for Dental Office Administrators Reminder: Ad

Funny Dog Memes

How can anyone not like dogs? Here are FUNNY DOG MEMES about everyone's best friend. Thank you to everyone for the positive response to my first Funny Memes blog post. It was wildly popular! As a result, here are some more things to make you laugh, including an original meme only available here. I just renewed my domain name (for NINE years) and it was painfully expensive, especially considering this poor, unsuccessful site never makes any money. Seriously, this site is so in the red that I can't even claim the expense on my taxes. If you can share these memes and drive some traffic here, I'll love you forever! I need to get my stats up prior to May, 2030. Like Christmas, it will be here before you know it. Funny Dog Memes Want to see some funny doggos? Check out Olive and Bernadette in their pajamas !